Support
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Support

It is our constant endeavor to achieve Customer Delight and an effort towards the same we are happy to extend an Enhanced Customer Support Value Add Model in the form of “Headsets Life Cycle Management Services”.

Key Features of this program are: -

Centralised Help Desk & online incident management –

  • Reach out through Email ( techsupport@innovatelecom) & Voice (1800-103-8088) to register incidents
  • An exclusive Techsupport Desk is staffed from 10.00am to 6.00pm, Mon to Fri to close loop every incident.
  • Deliver a “Unified Dashboard” for all headset manageability functions through a Web Based Asset Management Tool.
  • Manage and deliver an integrated ticket management process through a web-based application.

Reduction in the Total cost of ownership for headsets (In & out of Warranty). Repair & Returns within a defined TAT

Account Implant Program:

On-Site Headset Life Cycle Management and Customer Tech Support Program.

Agent Level Training & ‘Train the Trainer’ Program Dedicated & trained resources on selected/major sites.  

To get a service proposal please drop an e-mail to:-

This email address is being protected from spambots. You need JavaScript enabled to view it. or call at 0120-4518451/452.
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